{"id":3639,"date":"2023-06-20T15:11:00","date_gmt":"2023-06-20T07:11:00","guid":{"rendered":"https:\/\/ots-testequipment.net\/?page_id=3639"},"modified":"2023-12-15T14:35:38","modified_gmt":"2023-12-15T06:35:38","slug":"faq","status":"publish","type":"page","link":"https:\/\/ots-testequipment.net\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n\t<section class=\"section dark\" id=\"section_2050548580\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t<img decoding=\"async\" width=\"1600\" height=\"600\" src=\"https:\/\/ots-testequipment.net\/wp-content\/uploads\/2023\/06\/01154.jpg\" class=\"bg\" alt=\"\" srcset=\"https:\/\/ots-testequipment.net\/wp-content\/uploads\/2023\/06\/01154.jpg 1600w, https:\/\/ots-testequipment.net\/wp-content\/uploads\/2023\/06\/01154-300x113.jpg 300w, https:\/\/ots-testequipment.net\/wp-content\/uploads\/2023\/06\/01154-1030x386.jpg 1030w, https:\/\/ots-testequipment.net\/wp-content\/uploads\/2023\/06\/01154-768x288.jpg 768w, https:\/\/ots-testequipment.net\/wp-content\/uploads\/2023\/06\/01154-1536x576.jpg 1536w, https:\/\/ots-testequipment.net\/wp-content\/uploads\/2023\/06\/01154-500x188.jpg 500w, https:\/\/ots-testequipment.net\/wp-content\/uploads\/2023\/06\/01154-1000x375.jpg 1000w\" sizes=\"(max-width: 1600px) 100vw, 1600px\" \/>\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n<div class=\"row align-center\"  id=\"row-2141933048\">\n\n\t<div id=\"col-1660292447\" class=\"col medium-10 small-12 large-10\"  >\n\t\t\t\t<div class=\"col-inner text-center\"  >\n\t\t\t\n\t\t\t\n\t<div id=\"text-3784357588\" class=\"text\">\n\t\t\n<h2>How can we help?<\/h2>\n\t\t\n<style>\n#text-3784357588 {\n  font-size: 1rem;\n}\n@media (min-width:550px) {\n  #text-3784357588 {\n    font-size: 1.5rem;\n  }\n}\n<\/style>\n\t<\/div>\n\t\n\t<div id=\"gap-1847949879\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1847949879 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"searchform-wrapper ux-search-box relative form-flat is-small\"><form role=\"search\" method=\"get\" class=\"searchform\" action=\"https:\/\/ots-testequipment.net\/\">\n\t<div class=\"flex-row relative\">\n\t\t\t\t\t\t<div class=\"flex-col flex-grow\">\n\t\t\t<label class=\"screen-reader-text\" for=\"woocommerce-product-search-field-0\">Search for:<\/label>\n\t\t\t<input type=\"search\" id=\"woocommerce-product-search-field-0\" class=\"search-field mb-0\" placeholder=\"Search&hellip;\" value=\"\" name=\"s\" \/>\n\t\t\t<input type=\"hidden\" name=\"post_type\" value=\"product\" \/>\n\t\t\t\t\t<\/div>\n\t\t<div class=\"flex-col\">\n\t\t\t<button type=\"submit\" value=\"Search\" class=\"ux-search-submit submit-button secondary button  icon mb-0\" aria-label=\"Submit\">\n\t\t\t\t<i class=\"icon-search\" ><\/i>\t\t\t<\/button>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"live-search-results text-left z-top\"><\/div>\n<\/form>\n<\/div>\n\t<div id=\"gap-1746764\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1746764 {\n  padding-top: 24px;\n}\n@media (min-width:850px) {\n  #gap-1746764 {\n    padding-top: 30px;\n  }\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_2050548580 {\n  padding-top: 0px;\n  padding-bottom: 0px;\n  min-height: 140px;\n}\n#section_2050548580 .section-bg img {\n  object-position: 10;\n}\n@media (min-width:550px) {\n  #section_2050548580 {\n    min-height: 320px;\n  }\n}\n@media (min-width:850px) {\n  #section_2050548580 {\n    min-height: 600px;\n  }\n}\n<\/style>\n\t<\/section>\n\t\n\t<div id=\"gap-768750728\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-768750728 {\n  padding-top: 48px;\n}\n@media (min-width:850px) {\n  #gap-768750728 {\n    padding-top: 96px;\n  }\n}\n<\/style>\n\t<\/div>\n\t\n\t<div id=\"text-80623339\" class=\"text\">\n\t\t\n<h4>Frequently Asked Questions<\/h4>\n\t\t\n<style>\n#text-80623339 {\n  font-size: 1.5rem;\n  text-align: center;\n  color: rgb(28, 25, 23);\n}\n#text-80623339 > * {\n  color: rgb(28, 25, 23);\n}\n<\/style>\n\t<\/div>\n\t\n\t<div id=\"gap-437076609\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-437076609 {\n  padding-top: 24px;\n}\n@media (min-width:850px) {\n  #gap-437076609 {\n    padding-top: 48px;\n  }\n}\n<\/style>\n\t<\/div>\n\t\n\t<div id=\"gap-2036672648\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-2036672648 {\n  padding-top: 24px;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"row\"  id=\"row-958790308\">\n\n\t<div id=\"col-944664385\" class=\"col medium-12 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<div class=\"accordion\">\n\t<div id=\"accordion-471648832\" class=\"accordion-item\">\n\t\t<a id=\"accordion-471648832-label\" class=\"accordion-title plain\" href=\"#accordion-item-for-a-walk-in-test-chamber,-how-to-install?\" aria-expanded=\"false\" aria-controls=\"accordion-471648832-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>For a Walk in Test Chamber, how to install?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-471648832-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-471648832-label\" >\n\t\t\t\n<p>A: We will send factory technical staff and sales staff to your company, on-site assembly.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-322482625\" class=\"accordion-item\">\n\t\t<a id=\"accordion-322482625-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-often-should-i-need-to-adjust-my-chamber\u2019s-tuning-parameters?\" aria-expanded=\"false\" aria-controls=\"accordion-322482625-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>How often should I need to adjust my chamber\u2019s tuning parameters?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-322482625-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-322482625-label\" >\n\t\t\t\n<p>A: Please consult your specific room manual for accurate specifications. If the water cooling chamber is experiencing stage-high discharge pressure, check the measured water pressure difference. The flow meter is insufficient. In addition, check the inlet temperature. During the installation process, make sure that the pipes of equal diameter are connected to the water and faucet fittings of the room to the building&#8217;s water system. Reducing the size may cause operational problems.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1048178452\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1048178452-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-to-choose-the-most-suitable-products?\" aria-expanded=\"false\" aria-controls=\"accordion-1048178452-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>How to choose the most suitable products?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1048178452-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1048178452-label\" >\n\t\t\t\n<p>Our professional team will give you the best suggestion. You just tell us the information about the parameters you require.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2755512558\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2755512558-label\" class=\"accordion-title plain\" href=\"#accordion-item-my-shaker-runs-well-bare-table-(no-fixture-or-product-loaded-on-the-armature).-it-does-not-run-as-well-when-a-product-is-added.-what-might-be-the-problem?\" aria-expanded=\"false\" aria-controls=\"accordion-2755512558-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>My shaker runs well bare table (no fixture or product loaded on the armature). It does not run as well when a product is added. What might be the problem?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2755512558-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2755512558-label\" >\n\t\t\t\n<p>In many cases, the fixture itself or the product installation method to the fixture is identified as a problem. In addition, the accelerometer installation may be of paramount importance. Please contact us for assistance in this area.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1067446611\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1067446611-label\" class=\"accordion-title plain\" href=\"#accordion-item-accordion-panel\" aria-expanded=\"false\" aria-controls=\"accordion-1067446611-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Accordion Panel<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1067446611-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1067446611-label\" >\n\t\t\t\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-4059311272\" class=\"accordion-item\">\n\t\t<a id=\"accordion-4059311272-label\" class=\"accordion-title plain\" href=\"#accordion-item-do-you-offer-after-sales-service?-how-can-i-ask-for-that?-and-how-about-the-warranty?\" aria-expanded=\"false\" aria-controls=\"accordion-4059311272-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Do you offer after-sales service? How can I ask for that? And how about the warranty?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-4059311272-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-4059311272-label\" >\n\t\t\t\n<p>Every machine from our factory has a 14-month warranty after shipment. Generally, we offer 12 months for FREE maintenance, while considering sea transportation. We can extend 2 months for our customers.<\/p>\n<p>If your machine doesn\u2019t work, you can send an E-mail to us. We will try our best to find\u00a0the problem by email or Skype video chat if necessary. After confirmation of the problem,\u00a0we can send you new spare parts or provide on-site repair.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1692481447\" class=\"col medium-12 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<div class=\"accordion\">\n\t<div id=\"accordion-4242381808\" class=\"accordion-item\">\n\t\t<a id=\"accordion-4242381808-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-is-my-chamber\u2019s-water-cooled-condenser-water-requirement?\" aria-expanded=\"false\" aria-controls=\"accordion-4242381808-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>What is my chamber\u2019s water-cooled condenser water requirement?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-4242381808-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-4242381808-label\" >\n\t\t\t\n<p>Please consult your specific room manual for accurate specifications. If the water cooling chamber is experiencing stage-high discharge pressure, check the measured water pressure difference. The flow meter is insufficient. In addition, check the inlet temperature. During the installation process, make sure that the pipes of equal diameter are connected to the water and faucet fittings of the room to the building&#8217;s water system. Reducing the size may cause operational problems.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1495982076\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1495982076-label\" class=\"accordion-title plain\" href=\"#accordion-item-do-you-accept-customization-service?-can-i-have-my-logo-on-the-machine?\" aria-expanded=\"false\" aria-controls=\"accordion-1495982076-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Do you accept customization service? Can I have my logo on the machine?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1495982076-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1495982076-label\" >\n\t\t\t\n<p>Yes, of course. We can not only offer standard machines but also customized machines according to your requirements. And we can also put your logo on the machine.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1868741365\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1868741365-label\" class=\"accordion-title plain\" href=\"#accordion-item-what\u2019s-the-delivery-term?\" aria-expanded=\"false\" aria-controls=\"accordion-1868741365-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>What\u2019s the delivery term?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1868741365-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1868741365-label\" >\n\t\t\t\n<p>At most of time, we have stock in the factory. If there is no stock, normally, the delivery time is 15-20 working days after deposit receipt. If you are in urgent need, we can consider making a special arrangement for you.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1069519351\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1069519351-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-to-install-and-use-the-product?\" aria-expanded=\"false\" aria-controls=\"accordion-1069519351-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>How to install and use the product?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1069519351-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1069519351-label\" >\n\t\t\t\n<p>We will send you operating instructions, and an English video by Email. Or you can download it on our\u00a0official website directly. Most of our machine is shipped with a whole part, which means it is already installed, all you\u00a0need to do is to connect the power cable and start to use it. And if possible, we can also install\u00a0your machine at the site.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n<div class=\"row\"  id=\"row-1499925810\">\n\n\t<div id=\"col-1068064722\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner text-center dark\" style=\"background-color:rgb(248, 250, 252);\" >\n\t\t\t\n\t\t\t\n\t<div id=\"text-136725971\" class=\"text\">\n\t\t\n<h3>Still have a question?<\/h3>\n<p>Please contact us for more information.<br \/>\n\t\t\n<style>\n#text-136725971 {\n  color: rgb(28, 25, 23);\n}\n#text-136725971 > * {\n  color: rgb(28, 25, 23);\n}\n<\/style>\n\t<\/div>\n\t\n<a class=\"button primary\"  style=\"border-radius:8px;padding:8px 48px 8px 48px;\">\n\t\t<span>Get in touch<\/span>\n\t<\/a>\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-1068064722 > .col-inner {\n  padding: 40px 40px 40px 40px;\n  margin: 48px 0px 0px 0px;\n  border-radius: 20px;\n}\n@media (min-width:550px) {\n  #col-1068064722 > .col-inner {\n    margin: 96px 0px 0px 0px;\n  }\n}\n<\/style>\n\t<\/div>\n\n\t\n<\/div>\n\t<div id=\"gap-508391744\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-508391744 {\n  padding-top: 48px;\n}\n@media (min-width:550px) {\n  #gap-508391744 {\n    padding-top: 96px;\n  }\n}\n<\/style>\n\t<\/div>\n\t\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":10,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank.php","meta":{"footnotes":""},"class_list":["post-3639","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Test Machine FAQs | Environmental Test Chamber Manufacturer<\/title>\n<meta name=\"description\" content=\"As one of the top testing machine manufacturer, OTS has sufficient experience in manufacturing test machines. You can consult us if you have any questions.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ots-testequipment.net\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Test Machine FAQs | Environmental Test Chamber Manufacturer\" \/>\n<meta property=\"og:description\" content=\"As one of the top testing machine manufacturer, OTS has sufficient experience in manufacturing test machines. 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